We build the payment ecosystem businesses actually need
Paydex was founded in 2020 by a team of fintech engineers and risk specialists who were tired of over-complicated payment stacks. Today we process payments for more than 150 active merchants in 40+ countries — and we still answer support tickets in minutes, not days.
Our mission
Payments should be invisible. A customer decides to buy, taps once, and the money simply arrives where it belongs — in any currency, from any country, at any time of day. Everything else is our job.
We combine an acquiring network of 21+ banks and PSPs, our own risk engine, and a merchant dashboard designed by people who ran e-commerce stores themselves. The result is a stack that grows with you: from the first hundred orders to the first million.
What we stand for
- Transparency Interchange++ pricing, no hidden FX margins, every fee visible in your dashboard.
- Reliability Multi-region infrastructure, automatic failover between acquirers, 99.99% uptime.
- User-centricity Round-the-clock support with a personal manager for every merchant.
- Accountability PCI DSS Level 1, GDPR-ready data handling, independent security audits every year.
Five years of building
From a two-person integration studio to a full payment ecosystem — the milestones that shaped Paydex.
Paydex is founded
First acquiring integrations for e-commerce merchants in the UK and EU.
PCI DSS Level 1
Own tokenisation vault and certified card data handling.
Multi-currency core
Settlement in 40+ currencies and the first cross-border corridors in APAC.
Partner program
Referral, reseller and white-label tracks for agencies and gateways.
Risk engine 2.0
Adaptive fraud scoring cuts merchant chargeback rates by 41% on average.
Dashboard 2.0
Real-time analytics, payouts and reconciliation in a single interface.
Security & compliance
Compliance is not a checkbox for us — it is the architecture. Every component of the platform is designed to satisfy card scheme rules, regulators and your own auditors.
PCI DSS Level 1
The highest level of card data security certification, re-validated annually by a qualified security assessor.
3-D Secure 2.2
Frictionless authentication with liability shift, exemptions handled automatically to protect conversion.
AML / KYC
Risk-based onboarding, sanctions screening and transaction monitoring in line with FATF recommendations.
GDPR ready
Data residency in the EU, encrypted at rest and in transit, with a documented deletion process.
What merchants say
1000+ satisfied clients across e-commerce, SaaS, travel and digital services.
“We migrated 12 storefronts to Paydex in one weekend. Conversion went up 6% in the first month, mostly thanks to the local payment methods.”
Daniel K.
Head of Payments, fashion marketplace
“The risk team actually picks up the phone at 3 a.m. That alone is worth more than any percentage point on the fee.”
Marta S.
COO, online travel agency
“Multi-currency settlement means we stopped losing 2–3% on FX every month. The dashboard makes reconciliation a ten-minute task.”
Alex R.
Founder, subscription SaaS
The team
Fifty people across London, Hong Kong and Lisbon: engineers, risk analysts, compliance officers and account managers.
Ilya Volkov
Chief Executive Officer
15 years in acquiring and card processing.
Sofia Lam
Chief Risk Officer
Built fraud teams for two European PSPs.
Tom Reyes
Chief Technology Officer
Designed the multi-acquirer routing core.
Nadia Okafor
Head of Merchant Success
Your personal manager’s manager.
Let’s build your payments together
Book a 30-minute call with a payment specialist or start a free trial right away. Onboarding usually takes two to three business days.
